Sarah Jenkins
COO, Velvet Living
"We struggled with Black Friday volume for years. Resolve CX plugged in and reduced our backlog to zero in 48 hours. It was like magic."
David Miller
Head of CX, SportFlex
"Finding agents who understand technical sportswear used to be impossible. The Resolve team knows the difference between a compression fit and a relaxed fit. Our returns dropped significantly."
Emily Chen
Founder, GlowUp Beauty
"The AI/Human hybrid model is genius. Our routine questions get answered instantly, but when a customer has a skin reaction, empathy takes over. Perfect balance."
Mark Thompson
CEO, PetPal
"They treat our customers' pets like their own. That level of care is rare in outsourcing."
James Rodriguez
VP Ops, Urban Threads
"Integration was seamless. They were live on our Gorgias instance in 3 days."